Administrator

WPS are seeking an experienced Administrator to join our Planned Maintenance team in Birmingham. You'll support the delivery of social housing refurbishment and decarbonisation programmes across a range of workstreams, including kitchens and bathrooms, heat pumps, insulation upgrades, windows and doors and external improvement works.

Key Points About the Role

• Supporting planned maintenance projects within occupied social housing.
• Providing administrative support across multiple live workstreams.
• Working closely with operational teams, residents and subcontractors.
• Ensuring project information and records are maintained accurately and efficiently.
• Long-term opportunity within a growing division.

Key Duties

As Administrator, you'll be responsible for the day-to-day administration of projects, ensuring documentation, communication and reporting are managed efficiently to support successful programme delivery.

Responsibilities include:

• Managing project administration and maintaining accurate records.
• Coordinating diaries, meetings and project communications.
• Updating internal systems, trackers and databases.
• Raising purchase orders and processing invoices where required.
• Liaising with residents, clients, subcontractors and internal stakeholders.
• Supporting operational teams with compliance documentation and reporting requirements.
• Producing reports, meeting minutes and programme updates.
• Monitoring project correspondence and ensuring actions are followed up in a timely manner.
• Promoting a positive culture focused on customer service, accuracy and continuous improvement.

Experience Required

• Proven experience in an Administrative, Coordinator or Support role within construction, planned maintenance, social housing or a similar environment.
• Experience managing project documentation, schedules and internal systems.
• Ability to prioritise workloads and manage multiple tasks effectively.
• Strong communication and organisational skills.
• Proficiency in Microsoft Office packages, including Excel, Word and Outlook (essential).
• Experience using project management or document management systems would be advantageous.

Experience supporting refurbishment, retrofit, planned maintenance, FRA works and decarbonisation programmes would be advantageous.

What We Offer

• Ongoing training and professional development.
• Long-term career investment and progression opportunities.
• Exposure to large-scale social housing and planned maintenance projects.
• Benefits package can be discussed during the recruitment process.

What's Great About Us?

Wates Property Services are part of the Wates Group which is a family-owned business with over 125 years of history. Our Planned Maintenance division is a key area of growth, creating excellent opportunities for career development. We believe in recognising talent from within and are committed to investing in our people through promotion, training and long-term career progression.