Operations
Operations covers everything from site management to planning and managing the processes required to ensure our construction projects run well. It’s key to all that we do.
Operations covers everything from site management to planning and managing the processes required to ensure our construction projects run well. It’s key to all that we do.

Build a thriving career
Join Wates, and you’ll be joining a highly successful family firm with over 125 years under its belt. One with a proven track record, a bulging order book worth £2.2bn, and an annual turnover of £322.7m.
We have high-energy, high-performing teams throughout the business, and are proud to have such a good, diverse mix of people working for us. We also take care of our employees and believe that everyone at Wates should have the chance to progress their career. It’s one reason so many of our employees choose to stay with us.
Whatever level you come in at, you’ll get all the training and CPD you need to succeed. We’ll do all we can to help you achieve your ambitions, including extra support should you want it. We set out a clear career path for everyone who joins us and encourage internal promotion. Once you’re here, you can access all the opportunities across the Wates Group too. There’s no better place to build your career.

Join a thriving team
We offer a wide range of operational roles across our business. These include skilled tradespeople, project, logistics, section, and site managers, all the way up to project and operations directors. You’ll need industry experience for many of these roles.
We’re also looking for people who have the transferrable skills that we need. For example, being tech savvy, project management, and comms skills. We want people who can think practically and take a logical approach to solving problems. Someone happy to roll their sleeves up and be ‘hands-on’ when required.
Of course, the experience and qualifications will depend on the specific role. So, for a project director, we’d like 6-8 years as a project lead, and ideally, a professional qualification. For all roles, it would be great if you had some contracting and development experience.
Site Manager
Location: Thetford
Job Type: Operational
Application Deadline: 10-02-2026
Wates are looking for a Site Manager to join our Construction team, focussing on high profile, technically complex projects across multiple sectors.If you are passionate about the construction industry with proven skills and looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then join us and help to create tomorrow together.This is a great opportunity to progress your career as part of a talented, diverse, and supportive team.ABOUT THE ROLEOur Site Managers are a valuable part of our business, driving quality outcomes and achieving the highest standards of safety, health, and environmental controls. Our Site Manager work collaboratively with our Project Managers to ensure the completion of the project to the highest standard.As our Site Manager you will:· Implement Wates Operating framework and be committed to achieving Zero Harm on our Construction sites· Undertake all Quality management in accordance with the Project Quality Plan.· Plan and manage the works to achieve the construction programme key milestones and completion dates with the use of collaborative planning sessions with the supply chain· Review and understand all design pertinent to the section of worksWHAT WE OFFER· Competitive salary & profit share scheme· Flexible working· Car Allowance / Company Car (subject to Role/Grade)· Travel covered to any of our sites (subject to HMRC advisory rates)· Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…· Excellent range of learning and development activity to support your career progression.· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Temporary Works Advisor
Location: Nationwide
Job Type: Operational
Application Deadline: 10-02-2026
Are you passionate about making construction safer, smarter and more compliant? We’re on the lookout for a proactive and knowledgeable Temporary Works Advisor to join our team and support sites across the Northern region.This is a brilliant opportunity to play a key role in ensuring our temporary works processes are not only followed, but continuously improved. You’ll be the go-to person for site teams, helping them navigate procedures, audits, and best practice with confidence.ABOUT THE ROLEOur Temporary Works Advisors are a vital part of our delivery teams. You’ll bring foresight and best practice to every site you support, helping teams navigate complex procedures while maintaining high standards of safety and buildability. Alongside this, you’ll play a key role in developing and mentoring others, fostering a culture of continuous improvement and collaborative working across our projects.As our Temporary Works Advisor you will be: Carrying out weekly site inspections and compliance audits, using our standardised reporting templates. Supporting preconstruction planning by ensuring TW toolkits and registers are in place and appointments made before work begins. Providing on-site guidance and training to PCTWCs and TWSs to help them meet compliance standards. Championing health & safety and collaborating with our SHE team to share knowledge and drive improvements. Helping us digitally integrate our TW procedures into new systems for smarter working. Feeding back insights and lessons learned to improve our TW processes across the board.WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Operations Manager
Location: Finsbury Park
Job Type: Operational
Application Deadline: 09-02-2026
🌟 We're Hiring: Operations Manager 📍 Location: Finsbury Park🏢 Division: South Responsive Maintenance💼 Salary: Competitive + Excellent Benefits📅 Start Date: ASAPAre you a dynamic leader with a passion for delivering high-quality maintenance services? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! 🙌 We’re on the lookout for an experienced Operations Manager to lead our South Responsive Maintenance Division, overseeing contracts worth up to £20 million per annum. This is your chance to make a real impact, drive performance, and shape the future of our service delivery. 🚀🔧 What You’ll Be Doing: Leading a high-performing team of Contract Managers, Supervisors, Operatives, and more 👷♂️👩💼 Managing and delivering responsive maintenance services to time, cost, and quality targets Driving operational excellence, customer satisfaction, and commercial success Ensuring compliance with Health & Safety and SHEQ standards Building strong client relationships and identifying new business opportunities Coaching and developing your team to achieve their full potential🧠 What You’ll Bring: Proven leadership in construction, building maintenance, or social housing (3+ years) HNC (or equivalent) in Construction or related field Strong commercial acumen and financial management skills Excellent communication, problem-solving, and organisational abilities A passion for customer service and continuous improvement Confidence in managing multiple projects and motivating diverse teams🚀 Why Join Us? Be part of a supportive, forward-thinking team Real opportunities for career progression – potential to grow into Operations Director or Regional Director roles Make a tangible difference in communities across the South Work in a collaborative, empowering environment where your voice matters📩 Ready to Apply?If you're ready to take the next step in your career and lead with purpose, we’d love to hear from you! Apply now and help us build better, safer, and more responsive homes. 🏡✨Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Site Manager
Location: Northampton
Job Type: Operational
Application Deadline: 09-02-2026
Wates Property Services (WPS) is a market‑leading provider of social housing maintenance and improvement services, delivering responsive repairs, planned maintenance, compliance works and large‑scale refurbishment programmes across the UK. Our Planned Works division plays a key role in delivering safe, high‑quality, energy‑efficient homes for local authorities and housing associations.We are now seeking an experienced Site Manager with strong Decent Homes and social housing planned works experience to join our growing team supporting programmes across Northampton.🔧 The RoleYou will take responsibility for managing planned works programmes such as: Kitchen, bathroom and internal upgrade schemes External refurbishment, roofing, EWI and fire safety works Decent Homes compliance activities (aligned to government standards) Retrofit, energy efficiency or SHDF‑linked improvement programmes (including those carried out previously with Northampton Partnership Homes) Your focus will be on delivering high‑quality works safely, on time and within budget while maintaining excellent resident engagement and compliance.📝 Key Responsibilities Lead day‑to‑day site delivery of Decent Homes and planned works programmes Prepare and manage programmes, schedules, RAMS and quality plans Ensure compliance with Wates’ Health & Safety standards and statutory regulations Manage subcontractors and multi‑trade teams Maintain strong communication with residents, client representatives, and internal teams Monitor productivity, quality and commercial performance Support handover, reporting and contract obligations✔️ Skills & Experience RequiredTo be successful, you must have: Proven experience delivering Decent Homes or social housing planned works Strong understanding of the Decent Homes Standard and planned maintenance requirements Experience working within live, occupied social housing environments Ability to manage multiple workstreams and coordinate subcontractors Excellent communication and resident‑facing skills Strong knowledge of Health & Safety, compliance, RAMS Full driving licenceDesired: Experience with retrofit / energy efficiency (PAS 2035) programmes Previous involvement in SHDF or similar funded housing upgrade schemes (e.g., Northampton Partnership Homes projects) 💼 What We Offer Competitive salary & benefits Opportunity to grow within a major UK property services provider maintaining 500,000+ homes nationwide Supportive, collaborative team environment Projects that genuinely improve the quality and energy performance of social housingGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting