Divisional Director

🌟 Divisional Director

📍 Finsbury Park, London

Lead Growth. Drive Performance. Shape the Future.

WPS is looking for an exceptional Divisional Director to lead a high-performing division, delivering operational excellence, sustainable growth and outstanding customer outcomes across a diverse portfolio of maintenance and property services.

This is a career-defining opportunity for a strategic leader who can combine commercial acumen, operational expertise and inspirational people leadership to deliver outstanding results for our customers, colleagues and the wider business.

As Divisional Director, you will be accountable for the overall performance of the division, ensuring the successful delivery of financial and non-financial targets whilst fostering a culture of safety, innovation, collaboration and continuous improvement.

🚀 What You'll Be Responsible For

📈 Strategic Leadership & Business Growth

• Develop and deliver the divisional growth strategy, identifying opportunities across both traditional and emerging markets.
• Create and maintain a robust pipeline to support ambitious business growth targets.
• Lead the mobilisation of new contracts and continuously improve existing operations to maximise value and customer satisfaction.
• Drive innovation and identify new service opportunities that support long-term business success.

🏠 Operational Excellence

Lead a diverse portfolio of services including:

✅ Reactive Maintenance

✅ Planned Works

✅ Voids (Minor & Major)

✅ Minor Works Packages

✅ Compliance Services (Fire, Electrical and Other Regulatory Workstreams)

✅ Additional Operational Delivery Streams across the division

🛡️ Safety, Health, Environment & Quality (SHEQ)

• Champion the delivery of our SHEQ strategy.
• Drive our commitment to Zero Harm and Bold Commitments.
• Ensure safe, compliant and high-quality service delivery across all operations.

📊 Governance & Performance

• Lead risk management, compliance and business improvement programmes.
• Oversee financial, operational and safety reporting.
• Ensure robust governance frameworks support sustainable performance.

🤝 Customer Leadership

• Act as the face of WPS for key customers and stakeholders.
• Build and maintain exceptional client relationships.
• Create a culture focused on delivering an outstanding customer experience at every opportunity.

👥 People & Culture

• Inspire, develop and lead a high-performing divisional team.
• Create an environment that promotes engagement, accountability and continuous development.
• Lead talent management, coaching, succession planning and performance management.
• Champion health, wellbeing and positive mental health across the division.

💷 Financial Performance

• Full accountability for divisional P&L performance.
• Drive profitability, cash performance and operational efficiency.
• Ensure the effective management of resources, procurement and supply chain strategies.

🎯 What We're Looking For

We're seeking a proven senior leader with experience managing large operational service delivery teams and complex contracts within maintenance, compliance, construction or property services environments.

You'll bring:

🌟 Why Join WPS?

At WPS, we are committed to creating thriving communities and delivering exceptional services for our customers. You'll join a business where people matter, safety comes first and innovation is encouraged.

This is an opportunity to make a significant impact, shape the future direction of a major division and play a key role in delivering our ambitious growth plans.

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.  We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work.  As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme.  Reasonable adjustments are available, please contact us at wpsrecruitment@wates.co.uk