🔧 Plumbing Supervisor

Wates Property Services (WPS)

📍 Location: Kings Norton Office, Birmingham
🕒 Contract: Full Time, Permanent
💰 Salary: Competitive + Company Benefits

About the Role

At Wates Property Services (WPS), we're looking for an experienced Plumbing Supervisor to join our team based in Kings Norton, Birmingham. This is an excellent opportunity for a motivated individual with a strong plumbing background and proven leadership experience to oversee the delivery of high-quality maintenance and repair services.

You'll be responsible for managing a team of operatives, ensuring works are completed safely, efficiently, and to the highest standard, while delivering an exceptional service to our customers.

Key Responsibilities

🔹 Lead, motivate, and supervise a team of plumbers and multi-skilled operatives.

🔹 Manage daily workloads, ensuring appointments and service level agreements are met.

🔹 Conduct quality inspections and monitor standards of workmanship.

🔹 Ensure compliance with Health & Safety regulations and company policies.

🔹 Provide technical advice and support to operatives on site.

🔹 Monitor productivity, performance, and attendance across the team.

🔹 Liaise with residents, clients, subcontractors, and internal stakeholders.

🔹 Investigate customer complaints and implement effective resolutions.

🔹 Support recruitment, training, and development of team members.

🔹 Ensure accurate completion of records, certifications, and reports.

What We're Looking For

✅ NVQ Level 2 or 3 in Plumbing (or equivalent)

✅ Previous experience supervising a plumbing or maintenance team

✅ Strong technical knowledge of domestic plumbing systems and repairs

✅ Experience within social housing, property maintenance, or construction environments

✅ Excellent communication and customer service skills

✅ Strong organisational and problem-solving abilities

✅ Full UK Driving Licence

Desirable Qualifications

⭐ SSSTS or SMSTS

⭐ IOSH Managing Safely

⭐ Experience managing operatives within a social housing maintenance contract

⭐ Knowledge of responsive repairs, voids, and planned maintenance programmes

Why Join WPS?

🏡 Be part of one of the UK's leading property services teams

📈 Opportunities for career progression and development

🚐 Company vehicle or vehicle allowance (where applicable)

💷 Competitive salary and benefits package

🎓 Ongoing training and professional development

🤝 Supportive and collaborative working environment

Join Our Team

If you're an experienced plumbing professional ready for your next challenge in leadership, we'd love to hear from you. Join WPS and play a key role in delivering high-quality services to our customers and communities across Birmingham and the surrounding areas. 🚰👷‍♂️