Quality Manager

Quality Manager – Construction

Location: HMP Hindley, Wigan
Business Unit: Wates Construction – Construction West
Contract Type: Permanent

The Opportunity

We have an exciting opportunity for a Quality Manager to join our Construction team delivering works at HMP Hindley, part of a major programme to increase prison capacity through new houseblock construction.

This is a high-profile, secure environment project where quality, compliance and right-first-time delivery are critical. You will play a key role in driving quality standards across the project, working collaboratively with the site leadership team, supply chain and client to ensure excellence at every stage of delivery.

Key Responsibilities

• Lead and embed a Right First Time culture across all site activities, ensuring delivery meets required quality standards
• Develop, implement and maintain Project Quality Plans and Dalux Project Standard
• Facilitate Advanced Trade Quality Planning process between project team members and supply chain ensuring regular management updates are created and communicated
• Carry out audits, inspections and assurance activities to ensure compliance with:
• Project specifications
• Regulatory and statutory requirements
• Company quality processes
• Work closely with site teams and supply chain partners to identify risks and prevent defects early in the build process
• Review and manage non-conformances, implementing corrective actions and driving continuous improvement
• Promote best practice and lessons learned across the project and wider business
• Support handover processes, ensuring quality standards are achieved and evidenced

Security & Compliance Requirements

Due to the nature of working within a live custodial environment, the successful candidate will:

• Be required to obtain and maintain MOJ / HMP security clearance prior to starting on site
• Be comfortable working in a highly controlled, secure environment
• Demonstrate a strong understanding of compliance, governance and audit standards

What we're looking for

• Proven experience as a Quality Manager / Quality Lead within construction projects
• Strong knowledge of quality management systems, inspections, and assurance processes
• Experience working on complex, secure or highly regulated environments (e.g. healthcare, defence, custodial) is highly desirable
• Ability to influence and build relationships across site teams and supply chain
• A proactive approach to identifying risks and driving continuous improvement
• Relevant qualifications (e.g. construction-related degree, quality management, ISO standards)

Why join Wates?

Wates Construction is a leading UK contractor with a strong track record of delivering complex public sector projects. We are committed to:

• Delivering quality, safe and sustainable projects
• Creating environments that support rehabilitation and community impact
• Building long-term partnerships with clients such as the Ministry of Justice

You'll be joining a collaborative, forward-thinking team where your expertise will make a real difference on a nationally significant programme