Senior Administrator

The Vacancy

SENIOR ADMINISTRATOR – FM

We have an exciting opportunity for an experienced, full time Senior Administrator to join the team.

As the Senior Administrator you will be key to the success of our Facilities Management Helpdesk team. You`ll input changes to our planned work schedules as they arise, manage a wide variety of email inboxes, and help with raising Purchase Orders when needed, as well as providing widespread support on the phones or in covering absence. You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed.

It is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us:

• Strong administration experience in a busy, customer focused environment

• Experience of having worked in Facilities Management before and working knowledge of CAFM systems (elog systems)

However, we do really NEED you to be solution and customer centred and:

• Highly PC literate with above average competency in Microsoft Office

• Able to liaise, collate and process all paperwork towards our clients’ timescales.

• Have an excellent customer facing skills via phone, face to face and virtually.

• Have superb attention to detail and pride in the quality of your work.

And it is essential that you can prioritise and work under pressure!

Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations.

WHAT WE OFFER

• Competitive salary

• Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…

• Excellent range of learning and development activity to support your career progression.

• Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.