Contract Support

The Vacancy

CONTRACT SUPPORT LEAD

We have an exciting opportunity for an experienced Contract Support Lead to join the team at our offices in Brixworth where the focus of this role will be to deliver robust, high quality and cost-effective solutions to support our clients on core business requirements and provide lead contract support and finance support to the account management team.

ABOUT THE ROLE

We are looking for you to have experience of working in a similar role with experience of Microsoft Office Applications, Concept and Mosaic, and have knowledge of finance processes and an understanding of basic financial concepts such as revenue, cost, and profit.

To be successful in the role you will be an excellent communicator with great attention to detail and a self-starter with the ability to plan and organise your time effectively.

This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.

Some of the other Key Accountabilities as Contract Support Lead include:

• Collaborate closely with the team ensuring engineering requests are dealt with within SLA and contractual KPI’s

• Update the client Concept system and Quote Tracker/Contractor Call out Tracker

• Report on PPM works and Raise call outs to contractors for reactive works, raise quotations and submit to clients for both reactive and project works.

• Compile monthly breakdown for Invoicing extra works

• Log engineering holidays on tracker and Input overtime for monthly paid engineers

• Assist Account Managers and Director with other Ad-Hoc duties when required. Can include escorting of contractors, assisting engineers.

Wates FM successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office-based position.

WHAT WE OFFER

• Competitive salary

• Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…

• Excellent range of learning and development activity to support your career progression.

• Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/

*Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.