Business services
Alongside our core areas of work, we have roles available in a range of business support services. These include IT, HR, Marketing, Legal and Finance.
Alongside our core areas of work, we have roles available in a range of business support services. These include IT, HR, Marketing, Legal and Finance.

People thrive at wates
As a successful family run business, we put people first in all that we do. Join us, and we’ll do all we can to support your career development. You’ll be amazed at the possibilities this industry has to offer and the wide range of opportunities available here.
Your career progression is in your hands. You can choose to stay within your current area or explore other parts of the business. We encourage our employees to learn about all our different areas of business. As well as internal mobility, we believe in promoting from within.
Working for us is an interesting and rewarding career. We provide the best benefits package in the business. That’s why, there is no better place to build your career.

Your next career journey starts here
Whether you’re seeking your next move, fancy a career change, or returning to work after a break, we’d love to hear from you. You don’t need industry experience in the built environment – just the transferable skills we need to keep our business running smoothly.
We’re interested in your personal qualities and having the right mindset to succeed with us: being open, willing to learn, not afraid of a challenge, and possessing good communication and people skills. An interest in our industry would also help.
Here from our people
Creative Services Executive
“I first joined Wates in 2017 as an Administrator, and eight years later, I’m proud to be working as a Creative Services Executive. Returning when my daughter was two, it truly felt like coming home. Wates has consistently empowered me to grow, evolve, and take on new challenges. The support I’ve received has enabled me to thrive – both professionally and as a parent.”
HR Advisor
Location: Finsbury Park
Job Type: HR
Application Deadline: 15-12-2025
✨ HR Advisor ✨📍 Location: Finsbury Park (Hybrid Working)🏢 Business Unit: WPS📅 Contract Type: Fixed-Term Contract – 6 Months🌟 About the RoleWe’re looking for an experienced HR professional to join our WPS business as a HR Advisor on a 6-month fixed-term contract. This is a key role supporting the development and implementation of HR policies and procedures, driving best practice across the business, and providing expert guidance on employee relations matters.🔑 Key Responsibilities ✅ Support the development and roll-out of new and updated HR policies, procedures, and guidance documents, including communication briefs and training. 🔄 Deliver HR project work such as TUPE transfers and change management initiatives. 🤝 Build strong relationships with managers to embed HR policies and practices within their business areas. 🎓 Coach and support managers, HR operations teams, and People Directors in applying HR policies and processes effectively. 🛡 Provide expert advice on employee relations issues including disciplinary, grievance, bullying & harassment, performance improvement, absence, redundancy, and redeployment. 👩⚖️ Attend and support managers during complex hearings (disciplinary, grievance, capability, and appeals). 📚 Maintain up-to-date knowledge of employment law, WPS policies, and health & safety requirements. ⚖️ Manage relationships with external legal advisers and occupational health providers to ensure services are fully utilised. 📝 Manage senior hire offer contracts and ensure HR systems and databases remain accurate. 📊 Produce monthly HR reports and maintain ER case tracking systems. 🔒 Ensure confidentiality and compliance with data protection requirements. 🚀 Take responsibility for your own continuous professional development.💡 About YouWe’re looking for someone with: 📖 Up-to-date knowledge of employment law and HR best practice. 🔍 Strong understanding of HR processes and metrics. 🗣 Excellent communication skills – both written and verbal – with the ability to influence and build rapport at all levels. 🏆 Previous experience in an HR role, including supporting hearings and drafting outcome letters. 🔄 Proven ability to drive improvements and manage change. 🔐 High integrity and discretion in handling sensitive information.🎓 Qualifications 🎓 Graduate calibre. 📜 CIPD qualified (or equivalent).Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Once you apply of the Recruitment Team will then be in contact and advise of next steps.
Client Support Administrator
Location: Southampton
Job Type: Clerical & Administration
Application Deadline: 06-12-2025
CLIENT SUPPORT ADMINISTRATOR We have an exciting opportunity for an experienced, full time Client Support Administrator to join the team at our offices in Southampton, to support Wates FM in delivering a comprehensive, first-class, maintenance service. This role provides a positive, professional, and seamless link between all members of the management team and support all staff working on the account and ensures the effective provision of help desk and financial administration. ABOUT THE ROLE It is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us strong administration experience in a busy, client-driven environment, and experience of having worked in Facilities Management before and working knowledge of CAFM systems (elog systems). NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) We do need you to have solid written and verbal communication skills, as well as highly PC literate with proficiency in the use of Microsoft Office Suite, Concept Evolution and other IT systems, and the ability to multitask and manage your time effectively, prioritising the right tasks. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Client Support Administrator include: Workflow management of all jobs through CAFM system. Logging, updating, closure and reporting against all PPM and reactive tasks. Assignment and allocation of jobs to be tasked through the site Account Manager and Supervisor. Procurement through the systems for parts, materials or contracted services required by Wates and Client team. This may include obtaining pricing for quotes as requested by the site Account Manager or Supervisor. Administration of cash processes required by Wates and Client, including management of accounts payable workflows and financial housekeeping activities. Administration and management of compliance records and documentation through ACT, Client systems and logbooks held on site. You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed. WPS successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
HR Analytics Coordinator
Location: Finsbury Park
Job Type: HR
Application Deadline: 24-12-2025
HR Analytics Coordinator📍 Location: Finsbury Park / Flexible – Anywhere in the UK🏢 Company: WPS About the RoleAre you passionate about turning data into actionable insights? Join WPS as an HR Analytics Coordinator and play a key role in shaping HR strategies through data-driven decision-making. This role is perfect for someone who loves working with dashboards, reports, and analytics to make a real impact on people processes.What You’ll Do Create & Maintain Dashboards: Build engaging HR dashboards using Power BI and Excel to visualize key metrics. Deliver Reports: Produce accurate, timely HR reports and automate recurring tasks for efficiency. Improve Processes: Identify opportunities to streamline data workflows and enhance reporting. Support HR Projects: Use analytics to uncover trends and inform strategic HR initiatives. Ensure Data Integrity: Validate and clean HR data while maintaining confidentiality and compliance with Data Protection laws. Assist Cyclical HR Activities: Provide accurate data for salary reviews, talent planning, and succession processes.What We’re Looking For Technical Skills: Proficiency in Excel, Power BI, and ideally experience with HRIS systems. Analytical Mindset: Strong numerical and problem-solving skills with attention to detail. Organisational Skills: Ability to manage multiple priorities and meet deadlines. Qualifications: Degree in Data Analytics, Computer Science, HR, or related field (preferred). CIPD qualification (desirable). Behaviours We Value Care: Committed to people, performance, and community. Fairness: Inclusive, respectful, and transparent. Innovation: Always looking for better ways to work and improve efficiency.Why Join Us? Be part of a forward-thinking HR team that values innovation and collaboration. Work in a vibrant Finsbury Park location. Opportunity to influence HR strategy through data insights.✅ Ready to make an impact? Apply now and help us transform HR analytics at WPS!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Document Controller
Location: Swindon
Job Type: Clerical & Administration
Application Deadline: 09-12-2025
📢 We're Hiring: Document Controller📍 Location: Swindon📄 Specialism: Full lifecycle document control for PAS and retrofit projectsAbout the RoleAre you a detail-oriented Document Controller with experience in PAS and retrofit projects? We’re looking for someone who can take ownership of the entire document control process—from initial lodgements to supporting compliance and funding requirements.As a Document Controller, you’ll be the central point for managing project information, ensuring accuracy, compliance, and timely distribution across the team.Key Responsibilities Maintain and manage all project documentation and records for PAS/retrofit projects. Ensure compliance with design management and PAS standards. Distribute controlled copies of documents and drawings. Check drawings for correct status and formatting. Liaise with designers, suppliers, and retrofit teams to resolve document-related queries. Train team members and suppliers on document control processes. Troubleshoot issues with document systems and peripherals. Provide guidance on document access and procedures. Use collaboration tools and document management systems to meet project needs. Act as administrator for collaboration tools if nominated.What You’ll BringExperience in: PAS 2030/2035 compliance and retrofit documentation Contracts and documentation Environmental legislation Health & safety Risk management Life cycle cost principles Skills: High attention to detail Strong organisational skills Team-oriented approach Bonus: Familiarity with Dalux or similar document management systemsQualifications:No formal qualifications required—experience and capability are key!💼 Why Join Us? Be a key player in high-impact PAS and retrofit projects. Own the document control process from start to finish. Opportunity to work with modern tools and collaborative teams. 📩 Ready to Apply?If you’re experienced, proactive, and ready to take control of project documentation, we’d love to hear from you!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting