Business services

Alongside our core areas of work, we have roles available in a range of business support services. These include IT, HR, Marketing, Legal and Finance.

Discover exciting careers in construction, residential development, and property services

PEOPLE THRIVE AT WATES

Join our family

As a successful family run business, we put people first in all that we do. Join us, and we’ll do all we can to support your career development. You’ll be amazed at the possibilities this industry has to offer and the wide range of opportunities available here.

Your career progression is in your hands. You can choose to stay within your current area or explore other parts of the business. We encourage our employees to learn about all our different areas of business. As well as internal mobility, we believe in promoting from within.

Working for us is an interesting and rewarding career. We provide the best benefits package in the business. That’s why, there is no better place to build your career.

Explore careers within the Built Environment

YOUR NEXT CAREER JOURNEY STARTS HERE

About you…

Whether you’re seeking your next move, fancy a career change, or returning to work after a break, we’d love to hear from you. You don’t need industry experience in the built environment – just the transferable skills we need to keep our business running smoothly.

We’re interested in your personal qualities and having the right mindset to succeed with us: being open, willing to learn, not afraid of a challenge, and possessing good communication and people skills. An interest in our industry would also help.

TESTIMONIALS

Hear from our people

Amy Sheppard

Digital Communications Executive

"This is my second stint at Wates, and I can honestly say it’s like coming home. I first joined in 2017 as an Administrator, and 7 years later I’m working as Digital Communications Executive. Throughout, I've been entrusted to learn and evolve in this new role, whilst being supported to work part time. Wates has enabled me to thrive, both within my career and as a first-time mother.”

CAREERS IN BUSINESS SERVICES

Want to be a part of our team?

Tax Manager

Location: Leatherhead

Job Type: Financial

Application Deadline: 30-09-2025

Join Our Tax TeamWe’re looking for a proactive and detail-oriented Tax Manager to join our team and take ownership of the Group’s Corporation Tax compliance cycle. This is a fantastic opportunity for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about delivering high-quality tax reporting and advisory support.Key Responsibilities:- Lead the timely and accurate completion of the Group's Corporation Tax compliance for all entities.- Prepare year-end tax charges, notes, and calculations for financial statements.- Act as the liaison with external tax advisors (KPMG) and review their outputs.- Prepare deferred tax calculations, capital allowances schedules, and manage Group relief claims.- Calculate quarterly Corporation Tax instalments.- Support the Group Tax Manager on ad hoc tax projects and HMRC Business Risk Reviews.- Engage with HMRC and internal stakeholders on tax-related queries and controls.What We’re Looking For:You’ll be ACA or ACCA qualified, ideally with Chartered Tax Advisor status or working towards CIOT exams. You bring solid experience from a FTSE 250 environment, strong technical tax knowledge including exposure to Alfa Tax, and excellent Excel skills. You’re methodical, commercially aware, and a natural communicator who enjoys sharing knowledge and working collaboratively.Our Culture:We value people who care deeply about performance and impact, act with fairness and transparency, and are always looking for a better way. If you’re inquisitive, proactive, and ready to make a difference, we’d love to hear from you.If you’re looking for the next step in your career where you can drive real impact, we’d love to hear from you! Apply today and be part of our success story.

Project Administrator

Location: Tamworth

Job Type: Clerical & Administration

Application Deadline: 03-10-2025

Social Housing & Retrofit Works📍 Location: Tamworth Office🕒 Hours: Monday to Friday, 8:00 AM – 5:00 PMWe are looking for a highly organised Project Administrator to support our social housing projects, including planned and retrofit works. This is a full-time office-based role in Tamworth, ideal for someone who thrives in a fast-paced environment and enjoys working closely with site teams and clients.🔧 Key Responsibilities: Maintain and update project trackers and team inboxes Liaise with site teams to ensure smooth day-to-day operations Manage and update SharePoint activities Handle client calls and assist with project communications Provide general administrative support across multiple workstreams🏘️ Project Scope: Social housing improvement programmes Retrofit and decarbonisation initiatives Planned works coordination👤 Ideal Candidate: Strong administrative experience (sector background is flexible) Proficient in Excel and comfortable working with data Excellent communication skills and attention to detail Highly organised and able to manage multiple tasks efficientlyGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Client Support Advisor

Location: Manchester

Job Type: Clerical & Administration

Application Deadline: 30-09-2025

📞 Client Support Advisor 📍 Location: Manchester📅 Contract Type: Full-time, Permanent About the Role:Wates Property Services is seeking a proactive and customer-focused Client Support Advisor to join our team in Manchester, supporting our valued client IWG. This role is key to ensuring smooth communication, efficient service delivery, and a high standard of client satisfaction across a dynamic property portfolio.Key Responsibilities: Act as the first point of contact for client queries, ensuring timely and professional responses Coordinate and monitor reactive and planned maintenance requests, ensuring they are logged, tracked, and resolved efficiently Liaise with engineers, contractors, and internal teams to ensure service delivery meets agreed standards Maintain accurate records and documentation using internal systems Support reporting and performance tracking for client KPIs and SLAs Build strong working relationships with client representatives and site teamsWhat We’re Looking For: Previous experience in a client support, helpdesk, or facilities coordination role Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to manage multiple tasks and prioritise effectively Proficiency in Microsoft Office and experience with CAFM or similar systems (desirable) A positive, solution-focused attitude and commitment to delivering great serviceWhat We Offer: Competitive salary and benefits package Opportunities for training and career development Supportive and collaborative team environment A chance to work with a leading property services provider on a high-profile contractGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Client Support Administrator

Location: Southampton

Job Type: Clerical & Administration

Application Deadline: 30-09-2025

CLIENT SUPPORT ADMINISTRATOR We have an exciting opportunity for an experienced, full time Client Support Administrator to join the team at our offices in Southampton, to support Wates FM in delivering a comprehensive, first-class, maintenance service. This role provides a positive, professional, and seamless link between all members of the management team and support all staff working on the account and ensures the effective provision of help desk and financial administration. ABOUT THE ROLE It is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us strong administration experience in a busy, client-driven environment, and experience of having worked in Facilities Management before and working knowledge of CAFM systems (elog systems). NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) We do need you to have solid written and verbal communication skills, as well as highly PC literate with proficiency in the use of Microsoft Office Suite, Concept Evolution and other IT systems, and the ability to multitask and manage your time effectively, prioritising the right tasks. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Client Support Administrator include: Workflow management of all jobs through CAFM system. Logging, updating, closure and reporting against all PPM and reactive tasks. Assignment and allocation of jobs to be tasked through the site Account Manager and Supervisor. Procurement through the systems for parts, materials or contracted services required by Wates and Client team. This may include obtaining pricing for quotes as requested by the site Account Manager or Supervisor. Administration of cash processes required by Wates and Client, including management of accounts payable workflows and financial housekeeping activities. Administration and management of compliance records and documentation through ACT, Client systems and logbooks held on site. You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed. WPS successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/    Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting