Business services

Customer Service Assistant

We have a fantastic opportunity for an experienced Receptionist / Administrator to join the team out of our Leatherhead office, in creating a first-class front of house service on a full time basis (40 per week).To be successful in this role, you will be responsible in setting high standards for both the visual image of all areas within the office and the services delivered to them, along with maintaining a visible presence & main point of contact always.You will also be required to provide regular support to the Facilities Manager, including room bookings and catering management.Your Key Accountabilities will include: Act as the first point of contact for the general public and all levels of staff, including external contractors, suppliers and VIP visitors either face to face or by telephone. Management of visitor booking system & room booking. Ensuring all meeting room are clean, tidy and maintained throughout the day. Assist in maintaining the security of the site, through monitoring staff access and validation of visitors and contractors. Assisting the team in maintaining and updating records, files and logbooks including Lost Property, Restricted key lists and transport delivery and collection information where required We are looking for you to already have NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) with an additional certification in office management a plus.Already working in a similar role, you will have a professional attitude and appearance and be able to think on your feet when faced with various situations. You will have solid written and verbal communication, coupled with excellent organisational skills, and able to use MS office proficiently and have hands on experience with office equipment such as Printers and video conferencing facilities.

Disrepair Administrator

We have a great opportunity for a Disrepair Administrator to join our team based in our Brent office, providing advisory and administrative support to managers and employees within our Wates Property Services Business.Wates have an opportunity for an Repairs Administrator to join our team in Croydon to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. Key Accountabilities will include: Amend and improve various Excel trackers to ensure the data can be utilised effectively for data reporting. Create and maintain information on systems and databases and manage efficient filing systems. Close down jobs on the system to ensure reports reflect current work levels. Coordinate meetings when required and greet guests and visitors. Assist with the ordering of Personal Protective Equipment as and when required. Deal with a range of administrative queries that come through to the team. General administrative duties including filing, faxing and photocopying.We are looking for an experienced Administrator who is a confident communicator, highly computer literate (Microsoft suite – Word, Excel etc) and extremely organised. The successful individual will have ideally have worked in the construction and/or maintenance industry but this is not essential.

Financial Reporting Accountant

We are looking for a passionate, proactive and enthusiastic finance professional to join Wates within our Finance team as a Financial Reporting Accountant working within our Wates Property Services division. The role will require travel to London (Finsbury Park) twice a week.The successful professional will ensure effective controls, processes, information systems and results are practiced, achieved and recorded to support and shape the direction of this key business area. This is a unique and outstanding opportunity to join a successful and growing business through its next phase of growth at the outset of the journey. With plans to grow at speed with investment, the finance function is central to the success of the plan going forward.Reporting to the Head of Financial Reporting, this new Financial Reporting Accountant role will play a pivotal role in establishing the processes and systems to enable growth in line with our ambitionsThe Role and essential candidate requirementsGiven the business’ ambitious growth plans, this opportunity will suit a driven individual with strong experience as a technically focussed accountant in a business of significant corporate scale. Past Finalist/Fully qualified accountant (ACCA or ACA , ideally practice trained) A keen eye for detail and experience working for a medium / large corporate business Display deep expertise in technical accounting (revenue recognition, consolidations, purchase accounting and debt/equity) Strong working knowledge of tax / VAT compliance Previously worked in a business of scale, with a track record of developing and improving systems and processes Advanced Financial Modelling and Excel skillsOngoing responsibilities will include: Subject matter expert on all technical accounting matters Responsible for production of all company and consolidation accounts Responsibility for corporation tax compliance, sales tax/VAT Responsibility for all other non-tax compliance reporting Responsibility for the company balance sheet Maintain appropriate accounting policies, making recommendations for changes to the Head of Financial Reporting Key contributor to all audit and tax related matters Liaise with third parties and advisors including banks, suppliers, and accountants as required Constant process improvement, reducing reporting time frames and increasing the quality of financial information Key stakeholder in change projects, driving design and implementation Monitor ongoing accounting updates and analyse and implement newly issued accounting updatesBased: Finsbury Park (North – Inner London), with travel as required, currently operating a hybrid/flexible working modelWates Property ServicesWates Property Services (WPS) is one of the largest divisions of The Wates Group, focusing on housing and non-residential maintenance and facilities management across the UK with annual revenues of c£550m per annum, with business plans to grow organically and via acquisition to £750m in the coming years.

Head of Financial Accounting & Reporting

We have an opportunity for a Head of Financial Accounting & Reporting to take full responsibility for the ‘traditional’ finance and accounting function of Wates Living Space, providing business and performance insight and challenge. In addition, the role is a steward for the business with an eye to promoting governance in Wates Living Space and ensures business and financial control is in place both internally and with our business partners.Key Accountabilities will include:Lead a small team to deliver all aspects of financial and management accounting output, including: Lead production of all WLS financial reporting for monthly and quarterly Board and QPR meetings. Present financials and deliver key messages to WLS Board, QPR and WD team. Day to Day management of finance relationships Proactively track BU performance against budgets and strategic objectives. Anticipate and address variances arising. Drive timely and accurate reporting of monthly management information, budgets and forecasts, tax submissions and annual statutory accounts which are prepared by Finance team. Oversee production of Annual strategic model and Ten-Year Plan to generate outputs for strategic and budget setting purposesWe are looking for a qualified Accountant who has hands on Commercial experience within the industry.To be successful in this role you will be highly analytical and possess excellent communication and interpersonal skills with the ability to influence and build effective relationships at all levels.This role is a Fixed Term Contract (FTC) for 6 months.