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Scheduler

Are you organised and great with people? Love being busy and process driven? If so then I have your next role right here:We`re on the look out for a scheduler to join us on a FIXED TERM 12 MONTH MATERNITY COVER contract within our scheduling team in the Milton Keynes area. You will be part of the Wates Living Space Responsive team allocating works to several operative’s daily, ensuring productivity and providing a good customer service to our client and residents. This is an office-based role so ideally you will be commutable to Milton Keynes Key Accountabilities will include: Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free. Check the system for emergencies and manage within a timely manner to ensure targets are meet Respond to telephone variations by seeking approval from duty surveyor so operatives may continue the site through to completion Arrange inspections for supervisors Provide a high-quality service to our client on a face-to-face basis Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders We are looking for you to have relevant experience gained from working in a similar industry and environment ie planning, scheduling, logistics. Construction/property services would be ideal but not a must. To be successful in the role you be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting .

Site Manager

Wates are looking for a Site Manager to join our MOJ Construction team in Suffolk focussing on high profile, technically complex project.If you are passionate about the construction industry with proven skills and looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then join us and help to create tomorrow together.This is a great opportunity to progress your career as part of a talented, diverse, and supportive team.ABOUT THE ROLEOur Site Managers are a valuable part of our business, driving quality outcomes and achieving the highest standards of safety, health, and environmental controls. Our Site Manager work collaboratively with our Project Managers to ensure the completion of the project to the highest standard.As our Site Manager you will: Implement Wates Operating framework and be committed to achieving Zero Harm on our Construction sites Undertake all Quality management in accordance with the Project Quality Plan. Plan and manage the works to achieve the construction programme key milestones and completion dates with the use of collaborative planning sessions with the supply chain Review and understand all design pertinent to the section of worksWHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Baseline Personnel Security Standard Check (BPSS) as well as Enhanced Level 1 for entry to a live prison which will be done at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group. If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Assistant Design Managers

🌟 Assistant Design Manager – Greater London (Based in our London Office)We’re excited to offer an opportunity for a proactive and detail-oriented Assistant Design Manager to join our WPS Planned Maintenance team. Based at our London office, you’ll play a key role in supporting the WPS business across a range of contracts, with a specific focus on Higher Risk Buildings (HRBs) and Net Zero Carbon (NZC) schemes.🛠 What You’ll Be Doing:You’ll work alongside our experienced Design Managers and Senior Design Managers to: Support the production and management of design programmes and information schedules. Guide project teams on design-related matters and resolve queries with the design team. Coordinate feedback and ensure clarity and completeness in proposal documents. Review design deliverables to ensure they’re cost-effective, coordinated, and buildable. Champion quality, buildability, and innovation across our HRB and NZC projects.💡 What You’ll Bring:We’re looking for someone with: A solid understanding of building methods, procurement, and risk management. A basic knowledge of contracts, planning techniques, and lifecycle costing. A collaborative mindset and a passion for sustainable, high-quality design.🚀 Why Join Us?This is your chance to grow your career in a supportive, forward-thinking environment. You’ll be part of a team that values innovation, quality, and continuous improvement—while working on meaningful projects that contribute to safer and greener communities.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Interested?Once you apply a member of the Recruitment Team will be in touch to guide you through the next steps.

Client Support Advisor

The VacancyCLIENT SUPPORT ADVISOR Are you providing amazing customer service in your current role but ready for the next step? We are currently recruiting for a Client Support Advisor to join our fabulous team on a full time, permanent basis based in Manchester. We’re looking for someone who has a passion for delivering outstanding customer service whilst being professional and friendly at all times! It’d be amazing (but not essential) if you have previous experience of working on an FM Helpdesk in a busy environment because this is what you’ll be doing: • Delivering great customer service to our clients and contractors • Building outstanding working relationships with our clients, contractors and other functions within the business • Managing emails and phone calls • Dealing with enquiries from clients and contractors • Supporting clients and contractors with any queries • Assigning jobs to contractors within an agreed time frame • Chasing up jobs that have not been accepted/attended to • Managing and updating business-critical issues daily • Updating systems to ensure complete transparency • Ensuring that maintenance work is processed in a timely manner • Communicating with contractors daily, to minimise overdue work • Challenging unnecessary call-outs and response times • Working closely with site managers and engineers to ensure a one-team approach to management of maintenance issues • Operating and being measured against business KPIs • Demonstrating professionalism at all times This particular position will involve the raising and administration of a high volume of quoted works so if that is a process you are familiar with then please apply! To be successful you’ll need to be: • Tenacious and results orientated • IT literate • Confident, efficient and reassuring on the phone • Great at prioritising and multi-tasking • Friendly and professional • Looking for ways we can do things better • Ambitious and keen to progress We’ll give you full training as part of your induction as well as the opportunity to make the role your own. You’ll be part of a close, fun team and be fundamental to shaping the future success of Customer Care within Wates FM and of course your own career aspirations! WPS Facilities Management successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting