Operations

Support Services Operations Manager

Support Services Operations Manager📍 Manchester ¦ 🏢 WPS ¦ 🕒 Full-TimeAre you ready to lead and inspire operational excellence across support services?WPS is seeking a dynamic and driven Support Services Operations Manager to join our Manchester-based team. This is a pivotal role supporting our Business Support Services function, ensuring the seamless delivery of facilities management and operational support across our portfolio.Key Responsibilities Lead and manage the day-to-day operations of support services within FM, ensuring high standards of service delivery. Collaborate closely with Business Support Services to drive continuous improvement and operational efficiency. Oversee compliance, health & safety, and quality assurance across all support functions. Manage budgets, resources, and performance metrics to meet strategic objectives. Build strong relationships with internal stakeholders and external partners to enhance service outcomes.What We’re Looking For Proven experience in operations management within facilities management or a related support services environment. Strong leadership and people management skills. Excellent communication and stakeholder engagement abilities. A proactive, solutions-focused mindset with a passion for service excellence. Knowledge of compliance and regulatory standards in FM.Why Join Wates?At Wates, we’re committed to creating a supportive and inclusive workplace where everyone can thrive. You’ll be part of a forward-thinking team that values innovation, collaboration, and personal development.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Manager

Social Housing & DecarbonisationWe are seeking an experienced Project Manager to lead planned works across multiple sites in the Coalville area, with time split between site visits and office-based coordination.🔧 Key Responsibilities: Oversee and manage retrofit and decarbonisation workstreams across social housing projects. Act as the primary point of contact for clients, ensuring clear communication and satisfaction. Lead and support site teams to deliver high-quality outcomes on time and within budget. Coordinate schedules, resources, and reporting across multiple locations. Ensure compliance with health, safety, and environmental standards.🌱 Project Scope: Social housing retrofit programmes Net zero and decarbonisation initiatives Multi-stream delivery across planned works👤 Candidate Profile: Proven experience as a Project Manager in the social housing sector Strong knowledge of net zero and decarbonisation strategies Excellent leadership, communication, and stakeholder management skills Ability to manage multiple sites and teams effectivelyGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Senior Project Manager

Wates are looking for a Senior Project Manager to join our construction team working on a high profile, technically complex projects across multiple sectors. If you have proven technical skills and are looking for an opportunity to challenge the norm, bring fresh new ideas and elevate yourself within the industry then join us and help to create tomorrow together. This is a great opportunity to progress your career as part of a talented, diverse, and supportive team. ABOUT THE ROLE Our Senior Project Managers are a valuable part of our business, the focus of this role will be to provide visible leadership, insight, direction and foresight in the safe and profitable delivery of schemes, while also providing excellent customer satisfaction and successfully develop a team. As our Senior Project Manager you will: Provide cost-effective solutions, lead commercial strategies, and manage project business and profit plans. Develop bid strategies, support pre-contract teams, review construction options, and ensure timely delivery of design information. Set clear objectives, develop team capabilities, implement HR policies, and demonstrate leadership and motivational skills. Manage supply chain selection, nurture customer relationships, uphold brand values, and address customer concerns. Focus on successful project outcomes, manage H.S.&E performance, develop clear delivery strategies, and ensure efficient project completion. WHAT WE ARE LOOKING FOR:  You will possess strong commercial acumen, with the ability to provide cost-effective solutions, lead commercial strategies, and manage project business and profit plans. Leadership and motivational skills are essential, as you will need to set clear objectives, develop team capabilities, and implement HR policies effectively. Additionally, expertise in managing supply chain selection, nurturing customer relationships, upholding brand values, and addressing customer concerns is required. You will also focus on achieving successful project outcomes, managing Health, Safety, and Environmental (H.S.&E) performance, developing clear delivery strategies, and ensuring efficient project completion. WHAT WE OFFER  Competitive salary & profit share scheme  Flexible working   Car Allowance / Company Car (subject to Role/Grade)   Travel covered to any of our sites (subject to HMRC advisory rates)   Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…   Excellent range of learning and development activity to support your career progression Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.   To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/       We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.    If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.      As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.     Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Project Manager

Here at WPS we have an exciting opportunity for a Project Manager to join our WPS Housing Maintenance team in the Leamington Spa area. The project you will be tasked with managing is a High-rise Project in the Warwickshire area for one of our new social housing providers, so it is imperative you have experience in this. The primary focus of this role will be to provide visible leadership and direction along with foresight and insight in the safe and profitable delivery of schemes to Wates. Key Accountabilities will include: Develop and implement detailed programmes using ASTA Power project and schedules which allow accurate monitoring and reporting of progress. Lead the PCSA all the way to construction with all the relevant disciplines and maintain the client’s expectations. Building safety act knowledge/ experience is desirable. Drawing up construction phase safety plans and ensuring the safe delivery set out within each plan. Experience of delivering works under a JCT D&B contract is beneficial. Identify the quality expectations and embrace these in the Quality Plan and ensuring the golden thread is always upheld. Implement all statutory regulatory and company requirements for managing Health and Safety. Secure and manage the appropriate resources to deliver the project / scheme effectively and efficiently in a professional manner to ensure successful delivery within project constraints. Ensure there is a successful and smooth handover of the project, including support to customer/ end user throughout the handover process. Establish a communications plan and agree accountabilities for team members. We are looking for a qualified, experienced, and professional Project Manager from a property services/construction background who has experience of high-rise complex Projects.