Operations

Operations covers everything from site management to planning and managing the processes required to ensure our construction projects run well. It’s key to all that we do.

BUILD A THRIVING CAREER

All you need to succeed…

Join Wates, and you’ll be joining a highly successful family firm with over 125 years under its belt. One with a proven track record, a bulging order book worth £2.2bn, and an annual turnover of £322.7m.

We have high-energy, high-performing teams throughout the business, and are proud to have such a good, diverse mix of people working for us. We also take care of our employees and believe that everyone at Wates should have the chance to progress their career. It’s one reason so many of our employees choose to stay with us.

Whatever level you come in at, you’ll get all the training and CPD you need to succeed. We’ll do all we can to help you achieve your ambitions, including extra support should you want it. We set out a clear career path for everyone who joins us and encourage internal promotion. Once you’re here, you can access all the opportunities across the Wates Group too.  There’s no better place to build your career.

Build a Thriving Career at Wates

JOIN A THRIVING TEAM

About you…

We offer a wide range of operational roles across our business. These include skilled tradespeople, project, logistics, section, and site managers, all the way up to project and operations directors. You’ll need industry experience for many of these roles.  

We’re also looking for people who have the transferrable skills that we need. For example, being tech savvy, project management, and comms skills. We want people who can think practically and take a logical approach to solving problems. Someone happy to roll their sleeves up and be ‘hands-on’ when required.

Of course, the experience and qualifications will depend on the specific role. So, for a project director, we’d like 6-8 years as a project lead, and ideally, a professional qualification. For all roles, it would be great if you had some contracting and development experience.

CAREERS IN OPERATIONS

Want to be a part of our team?

Building Services Manager

Location: Harrow

Job Type: Operational

Application Deadline: 03-07-2025

Wates Group is seeking a Building Services Manager to join our Residential team in Harrow, London. You’ll play a key role on a major residential scheme, delivering high-quality new homes to local communities.This is an exciting opportunity to contribute to projects that make a real difference, while supporting excellence in mechanical and electrical (M&E) services delivery.ABOUT THE ROLEAs a Building Services Manager, you will support the operations team by ensuring first-class sustainable M&E performance, while complying with Wates Group’s Operating Framework and corporate policies. Your focus will be on leadership, value creation, and delivering best-in-class building services.Key Responsibilities: Lead and manage the engineering workforce delivering hard M&E services, compliance, and Operating Framework (OF) delivery. Support the planning and delivery of extra works and M&E/fabric-related projects. Monitor and manage M&E programme alignment with the Wates Residential construction schedule. Organise and lead M&E progress meetings; liaise with operational site teams and external stakeholders. Lead mobilisation of new buildings across a dynamic property portfolio, including due diligence, risk assessments, and dilapidation surveys. Ensure company policies and procedures are consistently applied across the region.We are looking for an experienced and driven professional with proven experience managing MEP projects valued at £15m or more. Strong leadership skills and the ability to motivate technical teams. Expertise in building services compliance and health & safety regulations. A proactive approach to problem-solving and stakeholder communication and knowledge of M&E systems in residential construction.WHAT WE OFFER Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… One of the best learning and development programmes which is customizable to support your career progression goals. (c.7000 training sessions delivered year to date across the WATES Group) Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Divisional Director

Location: Finsbury Park

Job Type: Operational

Application Deadline: 07-08-2025

🚀 Join Wates Group as a Divisional Director – Property Services (Planned Maintenance, London & South East)Are you ready to lead with purpose and drive meaningful impact in communities across London and the South East? We’re looking for a passionate and strategic Divisional Director to join our WPS team, overseeing a portfolio of Planned Maintenance contracts across Greater London, the South, and South East. Reporting directly to the Regional Managing Director, you’ll play a pivotal role in shaping the future of social housing maintenance—delivering excellence, driving growth, and building strong client relationships.🌟 What You’ll Be Doing: Lead the Vision: Develop and execute a high-performing divisional strategy—from mobilisation to delivery—anchored in our “Delivering the Promise” principles. Own the Numbers: Take full P&L responsibility for the region, ensuring sustainable profitability and growth across all contracts. Champion Safety & Sustainability: Set the standard for Health, Safety & Environment performance, aligning with our strategic commitments. Be the Client’s Trusted Partner: Build and nurture long-term relationships with local authorities and housing associations, ensuring exceptional service and satisfaction.🧠 What You’ll Bring: A proven track record of growing and evolving contracts within the social housing or property services sector. Strong leadership in delivering outstanding customer service at a regional level. Commercial acumen and the ability to drive continuous improvement and innovation across multiple contracts.✅ Additional Info:Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting 📣 A member of the Recruitment Team will be in touch to guide you through the next steps.

Project Manager

Location: Thetford

Job Type: Operational

Application Deadline: 02-07-2025

We’re not here to blend in — we build to make a difference. If you're a Project Manager with a sharp technical mind and a drive to challenge convention, we want to hear from you.At Wates, we’re looking for someone who brings more than just experience — we want curiosity, ambition, and the desire to shape what construction can be. You’ll join a forward-thinking team where innovation is encouraged, your voice is heard, and your impact is real.This is more than a job — it’s a chance to elevate your career as part of a collaborative, diverse, and supportive team committed to excellence.What You’ll Be DoingAs a Project Manager, you’ll be right at the heart of delivering exceptional construction projects — leading with clarity, driving performance, and inspiring your team.Here’s what you’ll take the lead on: Own the outcome – Develop and control project budgets, ensuring delivery on profit, prelims and procurement, and build out detailed programmes to keep things on track. Build the best team – Secure and lead the right people and partners to get the job done — professionally, safely, and to a high standard. Raise the bar on quality – Drive implementation of Project and Trade Quality Plans, with a sharp focus on defect-free delivery. Deliver with pride – Ensure a smooth handover process that leaves our clients confident and satisfied — setting the tone for future collaboration. Why Wates?We don’t settle for “how it’s always been done.” We invest in people, champion fresh thinking, and reward those who drive progress. Whether it’s through technology, sustainability, or inclusion, we’re building a tomorrow we’re proud of — and we want you on the journey.What We Offer: Competitive salary & profit share scheme Flexible working Car Allowance / Company Car (subject to Role/Grade) Travel covered to any of our sites (subject to HMRC advisory rates) Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.  If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via recruitment@wates.co.uk and one of us will get in touch as soon as possible.  As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting #PM

Divisional Director

Location: Finsbury Park

Job Type: Operational

Application Deadline: 31-07-2025

We have an opportunity for a Divisional Director to join our WPS team within our Planned Maintenance division covering various contracts across the South West of England. You will be reporting into WPS Regional Managing Director, the primary focus for the role will be to win, direct and deliver through excellent management, profitable response maintenance of social housing stock for local authorities and housing associations across South Planned Maintenance contracts.Key Accountabilities will include: Develop and performance manage the divisional strategy, from mobilisation to delivering exceptional customer satisfaction, via delivering the promise principles. Full profit and loss accountability for the South Planned region and lead major client accounts, managing all aspects of the account evolution, including expansion and organic growth, service levels, contract renewal, team development, retention strategy and overall profitability. Successfully lead on all aspects of Health Safety & Environment, ensuring divisional reporting and delivery strategic commitments. Overall and complete accountability for the Customer relationship.To be successful in the role you will have experience of growing and developing contracts, including success in delivering the highest levels of customer service at regional level, whilst ensuring the ongoing growth, improvement and profitability across all contracts.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting One of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps.