Planned & Responsive maintenance
We’re the number one provider of planned and responsive maintenance services in the UK social housing sector. Our reputation for customer service is second to none.
BUILDING A THRIVING CAREER
Join our family…
At Wates, people always come first. You’ll be joining a brilliant team, in a successful company with a proven track record. We’ve been operating for over 125 years and have the values and ethos of the Wates family behind us. Join us and we’ll make sure you – and your career – thrive.
Our work covers responsive repairs, voids, healthy homes and planned maintenance in social housing, for both Housing Associations and Local Authorities. We also run Facilities Management across the UK for private and public sector clients.
We offer a huge range of opportunities, from trades, to employees – a Scheduler, Admin, Supervisor, Operations Manager, Divisional Director. There are also supporting roles like HR Advisor, Business Partners, Safety Team, Commercial team, Finance team, and our IT team.
At Wates, we value our employees. We also believe in ‘growing our own’. That means we’ll give you every opportunity to take that next step on the ladder. You’ll find no better place to build your career.
YOU’LL THRIVE AT WATES
Who we’re looking for…
Whether you have sector experience, want to change career, or returning to work after a break, we’d love to hear from you.
We’re looking to recruit people with a ‘can do’ attitude, who are reliable and genuine team players. Someone who has an honest, thorough, and flexible approach to work. When it comes to transferrable skills, problem solving, and commercial awareness would be useful. You should also understand reports, both reading and putting them together.
Risk management is another key area, and an ability to work independently and manage your own time. Good timekeeping is vital, as is an open and positive attitude. You should be able to quickly identify issues, ask for support when needed, and work together as a team to fix them.
TESTIMONIALS
Hear from our people
Emma Carter
Project Manager
"I joined Wates in 2014 as part of an acquisition and really wasn’t sure what to expect. From day one I felt supported and encouraged to develop my career within the Repairs and Maintenance business. I have had opportunities to mobilise new contracts, taken a role as Contracts Manager on one of these contract-wins, and progressed to the position of Customer Service Manager for a Responsive Maintenance Division in the Midlands. I continue to develop my skills and grow within my career. Recently I started a new role as a Mobilisation Project Manager and have been able to expand my knowledge even further working within our Facilities Management business. Wates have always recognised my abilities, determination, and passion to succeed; the business continues to support my aspirations and ongoing career and development.”
CAREERS IN MAINTENANCE
Want to be a part of our team?
Carpenter/ Multi Trader
Location: Croydon
Job Type: Trades and Labour
Application Deadline: 09-10-2024
Wates have an opportunity for a Carpenter/ Multi Trader to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Undertaking repair/renewal works Advising Supervisor in a timely manner where other trades are required Working solely on certain tasks Working in partnership with other operatives to complete certain tasks Completing daily work sheets detailing work undertaken and materials used after each job undertaken Working in a timely and productive manner to complete programme tasksYou must have a full UK driving licence.To be successful in the role you will be an excellent communicator with the ability to problem solve, multi task, work to tight deadlines, have high standard of workmanship, productivity levels and ability to provide excellent customer service at all times is essential.
Plumber
Location: Finsbury Park
Job Type: Trades and Labour
Application Deadline: 09-10-2024
Wates have an opportunity for a Plumber to join our Wates team within our Responsive Maintenance division. You will be working out of our Finsbury Park office on one of our social housing contracts, delivering reactive maintenance to our residents. Key Accountabilities will include: Having an understanding of, and the ability to work to, industry-accepted Health and Safety standards. Undertaking repair/renewal works to plumbing installations, and associated or minor maintenance tasks utilising your multi-trade experience. Working alongside colleagues or contractors to complete complex orders. Using PDA to receive instructions, and to feedback electronically details of works undertaken, or works to be undertaken. Liaising with Supervisors/schedulers in a timely manner when works are unable to be completed on a first visit, providing detailed information to allow works to be programmed in. Affording excellent customer service to residents, client and colleagues. You must have a full UK driving licence.We are looking for a professional Plumber who has multi-trade experience gained from working in a similar industry and environment. To be successful in the role you must also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.
Multi Trader
Location: Wembley
Job Type: Trades and Labour
Application Deadline: 07-10-2024
Wates have an opportunity for a Multi Trader to join our Wates team within our Responsive Maintenance division. You will be working out of our Brent office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Undertaking repair/renewal works Advising Supervisor in a timely manner where other trades are required Working solely on certain tasks Working in partnership with other operatives to complete certain tasks Completing daily work sheets detailing work undertaken and materials used after each job undertaken Working in a timely and productive manner to complete programme tasksYou must have a full UK driving licence with access to a vehicle.To be successful in the role you will be an excellent communicator with the ability to problem solve, multi task, work to tight deadlines, have high standard of workmanship, productivity levels and ability to provide excellent customer service at all times is essential.
Supervisor
Location: Redditch
Job Type: Trades and Labour
Application Deadline: 03-10-2024
Here at Wates, we have an opportunity for a Voids Supervisor to join our Responsive Maintenance team in the Redditch area supervising, leading and overseeing the quality control operatives in accordance with Health and Safety and ensure good working practices of refurbishment work are met within Public and Private sectors. Key Accountabilities will be to: Lead a team of reactive maintenance operatives and allocate work on a daily basis Attend pre-inspection works and advise operatives on job specifics Attend post-inspection works and inspect operatives’ workmanship Ensure large Multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required and if a pre-inspection is needed Deal and respond effectively for variation requests highlighted by the operative adhering to the appropriate client rules and procedures We are looking for you to have worked in supervisory position ideally from a social housing/residential field previously and can effectively manage a team of reactive maintenance operatives, coaching and advising on the best working practices. What we offer: Competitive salary, plus performance related reviews, opportunities for growth and advancement within the team Extensive corporate benefits including, Pension, Health and Wellness programme, Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to include 26 weeks fully paid maternity and up to 12 weeks fully paid paternity.
