Planned & Responsive maintenance

Disrepair Manager

We have an opportunity for a Disrepairs Manager to join our Wates team within our Responsive Maintenance division. You will be based out of our Croydon office working on one of our social housing contracts delivering reactive maintenance to our residents.Key Accountabilities will include: Lead a team of Supervisors, Administrators, Planners and Operatives Manage, monitor, review and oversee customer satisfaction across the contract Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required Responsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is taken Work closely with Commercial team to identify and rectify Invoicing issues affecting contract profit and loss margins Ensure Health and Safety compliance in adherence with our Wates Operating FrameworkWe are looking for an experienced Contracts Manager who: Has Repairs and Maintenance sector experience Has a proven track record in managing large Maintenance contracts Has a proven track record in managing a large and diverse direct labour organisation and Supply Chain. Be fully compliant and has a proven track record in Health and Safety Management. Has proven commercial acumen in running large Maintenance contractsYou must have a full UK driving licence.To be successful in this role you will be an excellent communicator able to influence at all levels, be highly organised and driven to achieve high levels of customer and client satisfaction.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Contract Supervisor

We have an opportunity for a Contracts Supervisor to join our Wates team within our Responsive Maintenance division. You will be working out of our Hammersmith office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs Represent Wates at client and resident performance meetings as requested by the Operations Manager Manage the responsive repairs function to ensure consistent performance against targets Effective and efficient management of material costs and ensure that all are following correct processes and procedures Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys. Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the serviceTo be successful in the role you must be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines. Prior Responsive Maintenance experience is crucial to the role.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Electrician

We have an opportunity for an Electrician to join our Wates team within our Reactive Maintenance Division. You will be working from our Croydon office and covering the surrounding areas, working on our social housing contract. The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner always affording excellent customer service to the client.Key Accountabilities will include: Undertaking repair/ renewal works within your Electricians remit and work with associated trades Ensure maintenance work is undertaken safely and in accordance with all technical standards Communicate effectively with residents, scheduler and line manager Work safely and in compliance with Health & Safety and safeguarding requirements Remain up-to-date with technical and legal requirements of skill area Working in partnership with other operatives to complete repairs, if required Completing time sheets work sheets detailing work undertaken and materials used after each job undertaken, via a PDAYou must have: A full UK driving licence Level 3 Qualification 18th EditionWe are looking for a qualified and experienced Electrician who can utilise their skills to deliver small projects and repair works. You will hold a full UK diving licence, be confident in managing your own workload and will ideally already have experience of the housing maintenance sector.

Multi Trade Operative (Window Fitter)

Wates have an opportunity for a UVPC Window Operative/Multi Trader to join our Wates team within our Responsive Maintenance division. You will be working out of our Lambeth office on one of our social housing contracts, delivering reactive maintenance to our residents.Key Accountabilities will include: Undertaking repair/renewal works Advising Supervisor in a timely manner where other trades are required Working solely on certain tasks Working in partnership with other operatives to complete certain tasks Completing daily work sheets detailing work undertaken and materials used after each job undertaken Working in a timely and productive manner to complete programme tasksTo be successful in the role you will be an excellent communicator with the ability to problem solve, multi task, work to tight deadlines, have high standard of workmanship, productivity levels and ability to provide excellent customer service at all times is essentialPlease note all applicants must have a full driving license and be educated to a minimum of NVQ level 2 Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting