Planned & Responsive maintenance

We’re the number one provider of planned and responsive maintenance services in the UK social housing sector. Our reputation for customer service is second to none.

Career opportunities in property services

BUILDING A THRIVING CAREER

Join our family…

At Wates, people always come first. You’ll be part of a brilliant team, in a successful company with a proven track record.  We’ve been operating for over 125 years and have the values and ethos of the Wates family behind us. Join us and we’ll make sure you – and your career – thrive.

Our work covers responsive repairs, voids, healthy homes and planned maintenance in social housing, for both housing associations and local authorities. We also run facilities management services across the UK for private and public sector clients.

We offer a huge range of opportunities, from trades to employees. For example, a Scheduler, Admin, Supervisor, Operations Manager, Divisional Director. There are also supporting roles like HR Advisor, Business Partners, Safety Team, Commercial team, Finance team, and our IT team.

At Wates, we value our employees. We also believe in ‘growing our own’. That means we’ll give you every opportunity to take that next step on the ladder. You’ll find no better place to build your career.

Join our property services team

YOU’LL THRIVE AT WATES

Who we’re looking for…

Whether you have sector experience, want to change career, or returning to work after a break, we’d love to hear from you.

We’re looking to recruit people with a ‘can do’ attitude, who are reliable and genuine team players. Someone who has an honest, thorough, and flexible approach to work. When it comes to transferable skills, problem solving, and commercial awareness would be useful. You should also understand reports, both reading and putting them together.

Risk management is another key area, and an ability to work independently and manage your own time. Good timekeeping is vital, as is an open and positive attitude. You should be able to quickly identify issues, ask for support when needed, and work together as a team to fix them.  

TESTIMONIALS

Hear from our people

Emma Carter

Project Manager

"I joined Wates in 2014 as part of an acquisition and really wasn’t sure what to expect. From day one I felt supported and encouraged to develop my career within the Repairs and Maintenance business. I have had opportunities to mobilise new contracts, taken a role as Contracts Manager on one of these contract-wins, and progressed to the position of Customer Service Manager for a Responsive Maintenance Division in the Midlands. I continue to develop my skills and grow within my career. Recently I started a new role as a Mobilisation Project Manager and have been able to expand my knowledge even further working within our FM business. Wates has always recognised my abilities, determination, and passion to succeed, and continues to support my aspirations and career development.”

CAREERS IN MAINTENANCE

Want to be a part of our team?

Electrician

Location: Redditch

Job Type: Trades and Labour

Application Deadline: 03-10-2025

WPS Responsive is looking for a qualified and reliable Electrician to join our team supporting social housing properties across Redditch. If you’re passionate about delivering safe, high-quality electrical work to tenants and communities, we’d love to hear from you.🔍 Key Responsibilities: Carry out electrical repairs, maintenance, and installations in occupied and void social housing properties. Respond to reactive call-outs and scheduled works, ensuring minimal disruption to residents. Diagnose faults and provide effective solutions in line with safety regulations. Maintain accurate records of work completed and materials used. Communicate professionally with tenants, housing officers, and team members.✅ Essential Qualifications: City & Guilds 2301 (or equivalent) Level 3 NVQ Diploma in Electrical Installations 18th Edition Wiring Regulations (BS 7671) Experience working in social housing or domestic environments. Full UK driving licence.💼 What We Offer: Competitive salary Company vehicle and fuel card Uniform and PPE provided Ongoing training and development Supportive team culture and career progressionJoin WPS Responsive and help us keep homes safe, warm, and well-maintained for our communities.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Trade (Carpenter)

Location: Crawley

Job Type: Trades and Labour

Application Deadline: 15-10-2025

🛠️ Carpenter Multi Trader – Crawley (Responsive Maintenance) Join the WPS Team – Make a Difference in Social Housing WPS has an exciting opportunity for a Carpenter Multi Trader to join our Responsive Maintenance division, working from our Crawley office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract. 🔧 What You’ll Be Doing Carrying out repair and renewal works across various properties. Advising your Supervisor when additional trades are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks. 🚗 Requirements Full UK driving licence is essential. An NVQ L2 in Carpentry or a similar trade Proven experience in carpentry and multi-trade work. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines. 💬 Why Join WPS?At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow. Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Trade (Plumber)

Location: Crawley

Job Type: Trades and Labour

Application Deadline: 15-10-2025

🚿 Plumber Multi Trader – Crawley (Responsive Maintenance) Join the WPS Team – Deliver Quality Repairs That Make a Difference We’re looking for a skilled Plumber Multi Trader to join our Responsive Maintenance contract in Crawley. If you take pride in your work and love providing excellent service to residents, we want to hear from you! 🔧 What You’ll Be Doing Carrying out plumbing repairs and renewal works in social housing properties. Advising your Supervisor when additional trades are needed. Working independently or alongside other operatives to complete tasks. Completing daily work sheets detailing work done and materials used. Ensuring timely and productive completion of assigned tasks. Providing outstanding customer service to residents and clients. Always working to WPS Health & Safety Professional Standards, including safeguarding policies for children and vulnerable adults. ✅ What You’ll Need A full UK driving licence is essential 🚗 An NVQ L2 in Plumbing or a similar trade Proven experience in plumbing and multi-trade work. High standards of workmanship and productivity. Excellent communication and problem-solving skills. Ability to multitask and meet tight deadlines. A strong customer-focused approach. Commitment to safety and professionalism. 💬 Why WPS?At WPS, we’re more than just a maintenance team — we’re a community. You’ll be part of a supportive environment where your skills are valued and your growth is encouraged. Ready to take the next step in your career?Apply today and help us keep homes safe, functional, and welcoming for our residents. 🏡 Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Multi Trade Operative

Location: Coalville

Job Type: Trades and Labour

Application Deadline: 02-10-2025

6 Month Fixed Term ContractWPS are looking for skilled Multi Traders to join our responsive maintenance team supporting social housing properties in the Coalville area. 🛠️ About the RoleYou’ll be responsible for carrying out a variety of maintenance and repair tasks across occupied and void properties. The work will be varied and may include: Groundworks Tiling Plastering Plumbing Painting & Decorating Carpentry JoineryYou’ll be expected to work independently and as part of a team, ensuring repairs are completed to a high standard and within agreed timeframes.✅ Requirements NVQ Level 2 (or equivalent) in a recognised trade Full UK Driving Licence Proven experience in one or more of the listed trades Strong customer service skills and a professional approach Ability to work safely and comply with health & safety regulationsGiven the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting