Contracts Manager

The Vacancy

Contract Manager

📍 Finsbury Park Office
💰 Competitive Salary

🏢 South Responsive Maintenance Division

Are you a strategic leader with a passion for operational excellence and team development? Join our Responsive Maintenance Team as a Contract Manager, where you’ll drive performance, safety, and customer satisfaction across a diverse portfolio.

What You’ll Be Doing

• 🔧 Lead maintenance services: DTD, Voids, Planned & Disrepair
• 📊 Manage contracts with turnover between £2m–£12m
• 👥 Build and develop a high-performing team
• ✅ Deliver KPIs, client satisfaction & commercial success
• 🛡️ Oversee SHEQ compliance and safety standards
• 🤝 Collaborate with internal teams and clients
• 📋 Ensure adherence to policies, procedures & performance targets

What You’ll Bring

Qualifications

• 🎓 HNC (or equivalent) in Construction
• SMSTS / IOSH certified
• 3+ years leading in construction, maintenance or social housing

Knowledge & Skills

• 💡 Strong commercial & financial acumen
• Understanding of housing legislation, KPIs & procurement
• Contract mobilisation & SOR codes
• Excellent communication & leadership skills
• Problem-solving, innovation & team motivation
• Proficient in Microsoft Office

Behaviours

• Lead by example & inspire your team
• Communicate clearly & confidently
• Empower others & drive continuous improvement
• Organised, assertive & results-driven

Why Join Us?

• 🏆 Be part of a respected and growing division
• 🚀 Career progression to Operations Manager, Director & beyond
• 🤗 Supportive, collaborative team culture
• 📍 Based in our Finsbury Park office
• 💼 Work on impactful projects that make a difference

📨 Ready to lead with purpose?
Apply now and help us shape the future of responsive maintenance!

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.