Technical Services Manager

The Vacancy

Technical Services Manager
Location: Central London (within the M25)
Contract: Full-time, Permanent

Are you an experienced Technical Services Manager with strong M&E expertise and a passion for leading high-performing teams?

We are looking for a commercially astute Technical Services Manager to join our Central London operations. This is a key leadership role, where you’ll oversee technical delivery, manage a team and ensure exceptional service standards across our portfolio.

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About the Role

As the Technical Services Manager, you will be responsible for the end-to-end management of our Mechanical & Electrical (M&E) service delivery, ensuring compliance, quality, and safety across all activities. You’ll lead a team of supervisory staff, provide technical direction, and play an integral role in driving operational performance.

You’ll also have responsibility for commercial oversight, managing budgets, monitoring P&L performance, and supporting continuous improvement initiatives to deliver value for our clients.

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Key Responsibilities

• Lead, mentor, and develop a team of technical supervisors and engineers
• Oversee all M&E service delivery across the Central London region
• Ensure compliance with statutory, regulatory, and organisational standards
• Provide technical expertise on complex M&E issues and projects
• Manage operational budgets and contribute to P&L performance
• Monitor KPIs, service levels, and contract performance
• Build strong relationships with clients, stakeholders, and supply chain partners
• Identify opportunities to improve efficiency, innovation, and service delivery
• Support health & safety management and risk mitigation measures

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About You

We’re looking for someone who brings:

• Proven experience in a Technical Services / M&E management role
• Strong leadership skills with experience managing supervisors or engineering teams
• Solid technical knowledge across Mechanical & Electrical services
• Commercial acumen with experience managing budgets and contributing to P&L
• Excellent stakeholder management and communication abilities
• A proactive, solutions-focused mindset

Relevant qualifications (e.g., mechanical or electrical engineering, HNC/HND, or equivalent) are desirable.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.