IT Business Analyst

The Vacancy

✨ IT Business Analyst ✨

Wates Property Services (WPS)

📍 Location: Finsbury Park (2 days per week) with occasional travel to Leatherhead and other UK sites
🕒 Contract: Full-time ¦ Hybrid
🏢 Industry: Property Services / Facilities Management

About the Role

We’re looking for an experienced IT Business Analyst to play a key role in delivering large-scale systems implementations, with a particular focus on HRIS, HR, and Payroll systems.

This is a hands-on, delivery-focused role suited to someone who thrives in structured, Waterfall environments and is confident working on complex, enterprise-level applications. You’ll be responsible for leading business analysis activities end to end, producing high-quality documentation, and supporting major transformation initiatives that have a real impact on the business.

Key Responsibilities

✅ Business Analysis & Documentation

• Lead requirements elicitation and documentation across large IT programmes
• Produce clear, detailed, and auditable documentation including business, functional, and non-functional requirements
• Create process maps, impact assessments, and supporting artefacts throughout the project lifecycle

✅ HRIS, HR & Payroll Systems

• Work closely with HR and Payroll stakeholders to understand processes, data, and system dependencies
• Translate HR and Payroll business needs into clear system requirements
• Support system changes that are compliant, accurate, and fit for purpose

✅ Large-Scale Systems Implementations

• Support end-to-end delivery of major application implementations
• Contribute to design, testing, cutover planning, and go-live activities
• Work collaboratively with IT teams, vendors, and project managers to ensure successful delivery

✅ Stakeholder Management & Communication

• Engage confidently with stakeholders at all levels
• Present complex information clearly and pragmatically
• Act as a trusted link between business users and technical teams

✅ Waterfall Delivery

• Operate effectively within a Waterfall methodology
• Support formal governance, stage gates, and structured delivery phases

What We’re Looking For

✔ 5+ years’ experience in an IT Business Analyst role delivering enterprise-level systems
✔ Strong experience with HRIS, HR, and Payroll systems
✔ Proven background working on large, complex applications and major implementations
✔ Solid experience delivering projects using Waterfall methodology
✔ Excellent documentation and requirements management skills
✔ Confident communicator with strong stakeholder management experience
✔ Willingness to travel occasionally to UK sites (e.g. Manchester, Liverpool)

Qualifications

🎓 Recognised Business Analysis Diploma (or equivalent) – essential
(Certification-only backgrounds will not be sufficient for this role)

Core Skills & Knowledge

🔹 Business process modelling and analysis
🔹 Requirements engineering and data modelling
🔹 Stakeholder analysis and business impact assessment
🔹 Acceptance testing and change management
🔹 Experience working with large-scale applications and vendors

Why Join Us?

🌟 Be part of high-impact transformation programmes
🌟 Work on large, business-critical systems
🌟 Collaborate with experienced professionals in a supportive environment
🌟 Make a tangible difference through structured, well-governed delivery

Ready to make a difference? Apply today and help us shape the future of our business! 🚀

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.