Land promotion

Carpenter/Multi-Trader

🛠️ Carpenter Multi Trader – Walton-on-Thames (Responsive Maintenance) Join the WPS Team – Make a Difference in Social Housing WPS has an exciting opportunity for a Carpenter Multi Trader to join our Responsive Maintenance division, working from our Walton-on-Thames office. You’ll be delivering reactive maintenance services to our valued residents as part of a social housing contract. 🔧 What You’ll Be Doing Carrying out repair and renewal works across various properties. Advising your Supervisor when additional trades are needed. Working independently or collaboratively with other operatives. Completing daily work sheets detailing tasks and materials used. Ensuring timely and productive completion of assigned tasks. 🚗 Requirements Full UK driving licence is essential. NVQ L2 in Carpentry or similar trade Proven experience in carpentry and multi-trade work. Ability to work to high standards of workmanship and productivity. Excellent communication and problem-solving skills. Strong customer service mindset and ability to meet tight deadlines. 💬 Why Join WPS?At WPS, we’re committed to building communities and improving lives. You’ll be part of a supportive team that values your skills and helps you grow. Ready to make an impact? Apply now and help us deliver quality maintenance services that truly matter.Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Client Support Administrator

CLIENT SUPPORT ADMINISTRATOR We have an exciting opportunity for an experienced, full time Client Support Administrator to join the team at our offices in Southampton, to support Wates FM in delivering a comprehensive, first-class, maintenance service. This role provides a positive, professional, and seamless link between all members of the management team and support all staff working on the account and ensures the effective provision of help desk and financial administration. ABOUT THE ROLE It is important to us that we get the right person for the role so, to be seriously considered, it would be great if you can bring us strong administration experience in a busy, client-driven environment, and experience of having worked in Facilities Management before and working knowledge of CAFM systems (elog systems). NVQ / SVQ in Customer Services Level 1-4 (Preferred but not essential) We do need you to have solid written and verbal communication skills, as well as highly PC literate with proficiency in the use of Microsoft Office Suite, Concept Evolution and other IT systems, and the ability to multitask and manage your time effectively, prioritising the right tasks. This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team. Some of the other Key Accountabilities as Client Support Administrator include: Workflow management of all jobs through CAFM system. Logging, updating, closure and reporting against all PPM and reactive tasks. Assignment and allocation of jobs to be tasked through the site Account Manager and Supervisor. Procurement through the systems for parts, materials or contracted services required by Wates and Client team. This may include obtaining pricing for quotes as requested by the site Account Manager or Supervisor. Administration of cash processes required by Wates and Client, including management of accounts payable workflows and financial housekeeping activities. Administration and management of compliance records and documentation through ACT, Client systems and logbooks held on site. You will face a wide variety of demands every day so it is vital you can prioritise and work through them whilst remaining cool, calm, and composed. WPS successfully provides Facilities Management services in technically demanding environments, and our portfolio includes some of the UK’s best-known companies, providing stand-alone hard services, planned and reactive maintenance and technically led FM solutions to single and multi-site operations. This is an office based position. WHAT WE OFFER Competitive salary Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity. To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/    Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Resident Liaison Officer

🏡 Resident Liaison Officer – WPS📍 Location: Swindon💼 Division: Planned Maintenance💰 Salary: Competitive🔧 Experience in Retrofit RequiredWe have an exciting opportunity for a Resident Liaison Officer to join our team at WPS, working within our Planned Maintenance division. You’ll cover the Swindon area, supporting residents on Social Housing Decarbonisation Fund retrofit projects, which include:• Scaffolding• Window & Curtain Wall Replacements• Brickwork & Concrete Repair• External Wall Insulation (EWI)…and more!📋 Key Responsibilities:• Set up, manage, and deliver the Tenant/Customer/Resident Liaison Service across multiple retrofit sites.• Attend regular client and tenant meetings to ensure the highest level of customer service.• Ensure a consistent and professional approach to customer care throughout retrofit works.• Act as a point of escalation for tenant complaints and manage the resolution process.• Maintain and update the on-site database to reflect ongoing retrofit activities.✅ Requirements:• Proven experience as a Resident Liaison Officer, specifically within retrofit and planned maintenance programmes.• Strong knowledge of internal and external works related to retrofit projects.• Excellent communication, customer service, and IT skills.• Full UK Driving Licence with access to a vehicle.🌟 What We’re Looking For:A confident and empathetic communicator who thrives in a resident-facing role. You’ll be organised, proactive, and passionate about delivering excellent service throughout retrofit and maintenance projects.Ready to make a real impact in your community?Apply now and join a team that values care, quality, and collaboration! 🚀Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Supervisor FM

Supervisor – Facilities Management ¦ Hard Services ¦ M&E MaintenanceLocation: Bromley, Kent WPS is excited to offer an excellent opportunity for an internal team member to step into the role of FM Supervisor, leading a skilled team of engineers to deliver exceptional and sustainable hard services and M&E maintenance for our prestigious client.About the RoleAs an FM Supervisor, you’ll take ownership of delivering high-quality facilities management services, ensuring customer satisfaction remains at the heart of everything we do. You’ll manage multiple priorities with confidence, resolve day-to-day maintenance issues, and provide hands-on support when required.Holding certifications such as IOSH, NEBOSH, or equivalent health and safety qualifications will give you a strong advantage.Key responsibilities include: Managing subcontractors and suppliers effectively. Preparing accurate quotations for additional works. Responding promptly to reactive maintenance requests. Maintaining compliance and high standards across all operations.Your organisational skills, flexibility, and ability to build strong client relationships will be critical to your success.Why This Role Could Be Perfect for You Lead and develop a team of multi-trade engineers, ensuring compliance with the Wates Operating Framework. Provide cover for engineers’ holidays on resident sites, maximising efficiency through costed supervision and second-man works. Drive daily compliance and champion a culture of Zero Harm. Prepare and present MI reports to clients, ensuring exceptional stakeholder engagement and satisfaction.This is a fantastic opportunity to progress your career within a supportive, diverse, and talented team.Ready to take the next step? Apply now and make a real impact!Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting