The hiring process

Service Desk Analyst

✨ Join WPS as a Service Desk Analyst ✨Are you organised, detail‑driven, and passionate about delivering great technical support?WPS is looking for a Service Desk Analyst to join our dedicated team of ten Application Support professionals and 1st Line Support specialists. You’ll play a key role in keeping our bespoke applications running smoothly — including Maintain and FLS VISITOUR.🔧 What You’ll Be DoingUser Account Management Set up new user accounts with the correct access permissions Process leaver requests, including deactivations and secure data handlingApplication Administration Carry out routine admin tasks across our bespoke systems Help maintain accurate system data, records, and documentation1st Line Support Respond to incoming support tickets — troubleshoot, triage, and escalate where needed Provide excellent customer service to end users and internal teams⭐ What You Bring Experience in 1st line support or service desk roles (desirable) Understanding of working with bespoke or operational applications Strong communication, problem‑solving, and organisational skills A collaborative, team‑focused approach🌟 Why WPS? Join a supportive, friendly team Work with interesting, business‑critical bespoke systems Opportunities for learning, development, and career progression📩 Ready to Apply?If you’re excited by the idea of supporting key business applications and helping users solve problems every day, we’d love to hear from you.Apply today and help shape the future of high‑quality support at WPS!Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Site Manager

WPS Planned Division 📍 Leamington SpaAbout the ProjectWPS Planned Division is delivering a significant programme of works for one of our existing social housing partners focused on retrofit, energy efficiency, and decarbonisation.The project includes insulation upgrades, new roofs, windows, and doors, alongside innovative digital and renewable technologies such as smart thermostats, heat pumps, and solar panels. These works are designed to improve energy efficiency, reduce carbon emissions, and lower energy costs for residents, aligned with SHDF and similar funding frameworks.The RoleWe are seeking an experienced and hands-on Site Manager to oversee planned works across the Leamington Spa area. You will take full responsibility for day-to-day site operations, leading teams to deliver works safely, on programme, and to the highest quality standards, while maintaining excellent client and resident relationships.Key ResponsibilitiesAs Site Manager, you will: Programme Management: Plan, coordinate, and monitor short-term programmes of work to ensure timely and efficient delivery Team Leadership: Manage direct labour and subcontractors, ensuring performance targets, quality standards, and specifications are met Health & Safety: Ensure full compliance with H&S legislation, company procedures, and site documentation requirements Site Standards: Maintain high standards of attendance, conduct, housekeeping, and PPE compliance Resource Management: Ensure all operatives and subcontractors are correctly qualified, inducted, and equipped Quality Control: Monitor workmanship, manage defects, and respond to client variations Client & Stakeholder Engagement: Attend inspections and meetings, providing clear and regular progress updates Reporting: Produce accurate reports covering health & safety, programming, and labour attendance Commercial Awareness: Work closely with the commercial team to support cost control and overall project successWho You’ll Work With Directly employed workforce Subcontractors and suppliers Internal operational and commercial teams Clients, residents, and key stakeholdersAbout YouYou will be a proactive and organised Site Manager with proven experience delivering SHDF-funded or similar retrofit, energy efficiency, or decarbonisation projects, ideally within social housing or occupied environments. You’ll be a confident leader with strong communication skills and a commitment to safety, quality, and customer satisfaction.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

Assistant Surveyor

WPS are looking for an Assistant Quantity Surveyor to join our team, supporting the delivery of planned maintenance and refurbishment works within the social housing sector across the West Midlands.This is a great opportunity for someone looking to build their commercial career within a supportive and experienced team, working on meaningful projects that make a real difference to communities.The RoleWorking closely with the Project and Senior Quantity Surveyors, you will support the commercial management of planned social housing projects, ensuring costs are controlled and projects are delivered efficiently.Key responsibilities will include: Assisting with the commercial management of planned works projects Producing cost reports and supporting monthly valuations Assisting with subcontractor procurement and placing orders Carrying out site measurements and take-offs Supporting the management of variations and final accounts Building effective working relationships with site teams, clients and supply chain partnersAbout YouTo be successful in this role, you will: Have experience in a similar Assistant Quantity Surveyor or commercial role (ideally within social housing, maintenance or construction) Be keen to learn and develop within a commercial environment Have strong organisational and communication skills Be comfortable working across multiple sites and priorities Hold a full UK driving licence and be willing to travel to sites across the West Midlands as requiredWhat We Offer The opportunity to work on long-term planned social housing programmes Career development and support from experienced commercial professionals A stable pipeline of work within the public sector Competitive salary and benefits package (dependent on experience)Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting

HR Advisor

✨ HR Advisor 📍 Based in Birmingham (site presence required across city locations)📌 WPS🗓 9 month Fixed Term ContractReady to make a real impact during a time of positive change? We’re looking for an engaging and knowledgeable HR Advisor to support the mobilisation of our Birmingham City Council contract – with a strong focus on delivering a smooth, people‑centred TUPE experience. 💬🤝🌟 Why this role mattersYou’ll be at the heart of our people transition activity—supporting colleagues, guiding managers, and ensuring we embed brilliant HR practice across our Birmingham operation.Reporting to our Head of ER, you’ll work closely with managers and teams to deliver consistent, confident and compassionate HR support.💼 What you’ll be doing✨ Lead on TUPE activity end‑to‑end—ELI, due diligence, consultations, measures, onboarding and transition support.✨ Coach and influence managers to apply HR policy and best practice confidently.✨ Provide expert advice on ER issues: disciplinary, grievance, capability, absence, redundancy and redeployment.✨ Keep HR systems and ER trackers up to date, producing clear monthly dashboards 📊.✨ Champion Equality, Diversity & Inclusion and our Opportunity 4 All values 🌈.🎯 What you’ll bring✔️ Strong TUPE experience—ideally from large operational or public‑sector environments.✔️ Solid ER case management experience with up‑to‑date employment law knowledge.✔️ Excellent written & verbal communication—confident with influencing and building trust.✔️ A calm, solutions‑focused approach and high levels of confidentiality 🤐.✔️ Comfortable working with data, insights and people metrics.✔️ CIPD qualified (or equivalent) and graduate calibre.✨ Click Apply today and take the next step in your HR journey! 💙⚡